Contact Us
Have a question about your order, our 90-day guarantee, or MetaBurn™ itself? Our customer support team is here to help.
Customer Support Email
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Order Questions
Please include your order number and the email address used at checkout so we can assist you quickly.
Returns & Guarantee
See our Returns Policy for details on our 90-day money-back guarantee.
Before You Reach Out
For the fastest response, please check our FAQ section on the homepage — many common questions about ingredients, usage, and shipping are answered there.
Response Time
We aim to respond to all inquiries within 1–2 business days. During high-volume periods, response times may be slightly longer, but we're committed to getting back to every customer.