Returns & Guarantee
Last updated: August 31, 2026
We stand behind MetaBurn™. If you are not satisfied with your purchase for any reason, you may request a refund within 90 days of your original order date.
1. Eligibility for Refunds
To be eligible for a refund under our 90-day guarantee:
- Your request must be made within 90 days of the original purchase date.
- You must contact our customer support team through our Contact page to initiate the return.
- Please have your order number and the email address used at checkout available when you contact us.
2. How to Request a Return
- Visit our Contact page and reach out to our customer support team.
- Provide your order number and reason for the return.
- Our team will provide you with return instructions, including the return address if applicable.
- Once your return is processed, your refund will be issued to your original payment method.
3. Refund Processing
Refunds are typically processed within 5–10 business days of us receiving and confirming your return request. Depending on your bank or payment provider, it may take additional time for the refund to appear on your statement.
4. Bonus Materials
Free bonus eBooks included with 3-bottle and 6-bottle packages are digital gifts with purchase and do not affect your eligibility for a refund on the physical product.
5. Shipping Costs
Original shipping charges, where applicable, are non-refundable except where required by law. Return shipping costs, if any, are the responsibility of the customer unless the return is due to an error on our part.
6. Damaged or Incorrect Orders
If you received a damaged, defective, or incorrect item, please contact us as soon as possible through our Contact page so we can make it right at no additional cost to you.
7. Questions
If you have any questions about our Returns Policy or the 90-day guarantee, please reach out via our Contact page. We're happy to help.